Last Updated: June 2020
Information We Collect
Account Information. When establishing an account with our Service, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you (“Personal Information”). Personal Information that we collect may include, but is not limited to, your name, mailing address, phone number, and email address.
Usage Data. Besides the Personal information, we may also collect other information regarding your activity during your use of the Service including, but not limited to, session duration, time between sessions, searches made during a session, actions taken, log in time, log out time, and other behavioral data (collectively, “Usage Information”).
Location Data. We collect your IP address and infer location information such as city or postal code from your IP address, as needed, in order to provide the Services or send you communications.
When you use the Service, our servers automatically record information that your browser sends whenever you visit our Service. This information may include, but is not limited to, your computer’s Internet Protocol address (IP address) or other identifier, your general location, browser type, the web page you were visiting before you came to the Service, and in-bound tracking, namely, the source (ad, social media channel or blog, search engine) which made you aware of the Service.
We may collect the information provided in your feedback, questions, information provided when you interact with our technical support representatives. Your conversations with our technical support representatives may be recorded and monitored to improve our service, troubleshoot and protect against errors, and process and resolve your complaints or questions. We may also collect and use any files that you send to us for troubleshooting in order to improve our Service.
How We Use the Information Collected
The Personal Information and Usage Information we collect from the Service will be used mainly as follows: (i) to confirm your software license and confirm product activation; (ii) to provide, maintain, protect and improve the Service (including data analytics), (ii) to respond to your submissions, questions, comments, requests and complaints and provide customer service; (iii) as part of our efforts to keep the Service and integrations safe and secure; (iv) for internal operations, including troubleshooting, data analysis, testing, research, customization, and improvements to service and experience on the Service; (v) to send you confirmations, updates, security alerts, and support and administrative messages; and (vi) for any other legitimate business purpose for which the information was collected. We may use information to provide online advertising on the Service and to send you information we think may be useful or relevant to you. You may opt out of email marketing by using the unsubscribe link in a marketing email or you may opt out by writing to us at [email protected]
The security of your personal information is important to us. Your GraphStats account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services. Each password owner is responsible for keeping the password confidential and safe, as GraphStats has no control or responsibility for this type of user information. You agree not to disclose or share your user information and/or password with any third party. You are responsible for any activity using your account, whether or not You authorize that activity. Please immediately notify GraphStats of any unauthorized use of your account.
GraphStats encrypts sensitive information (such as credit card number) using secure socket layer technology (SSL). GraphStats follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once GraphStats receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Your data may be lost during transmission or may be accessed by unauthorized parties. We do not accept any liability for direct or indirect losses as regards the security of your Personal Information or data during its transfer over the Internet.
If for any reason you cannot access the secure server, or if you’re not quite comfortable shopping online, please feel free to place your order with us by telephone at +918861887677 or write to us at [email protected]